"bad_pool_header tcpip.sys" Blue Screen

I had a problem with some blue screen crashes about a week ago and i updated and reinstalled a few things and they seemed to have stopped. Today I got the same Blue Screen error as before and it seems that whatever the problem was wasnt fixed earlier and i'm hoping someone can help with with this problem. The crash has happened mostly when im opening a new tab in my browser, I use google chrome. I have uploaded the minidumps of the last few crashes here. https://www.mediafire.com/?8t9eborbwldrrui

Thanks in advance

March 20th, 2015 12:54am

You are having some memory corruption issues. I suggest that you uninstall ScpService.exe, at least for temporary troubleshooting purposes and if that does no stop the crashing, please run driver verifier (DV) per the instructions in the link below.


Note:

Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.



Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143


http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983


BUGCHECK_STR:  0x19_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  ScpService.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff803796b28a0 to fffff8037955d9a0

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March 21st, 2015 1:28pm

You are having some memory corruption issues. I suggest that you uninstall ScpService.exe, at least for temporary troubleshooting purposes and if that does no stop the crashing, please run driver verifier (DV) per the instructions in the link below.


Note:

Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.



Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143


http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983


BUGCHECK_STR:  0x19_d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  ScpService.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff803796b28a0 to fffff8037955d9a0

  • Proposed as answer by Milos Puchta 11 hours 19 minutes ago
March 21st, 2015 5:26pm

Hi, thanks for taking the time to take a look at this. I'll try what you suggested and hopefully it will fix the issue. 

Thanks again

Free Windows Admin Tool Kit Click here and download it now
March 22nd, 2015 3:08pm

You are welcome! Keep us informed of the status.
March 22nd, 2015 4:40pm

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